Inbound Fax

Outbound Fax

Fax Reply

Fax Blast

Custom Fax

Support and Reference Center

Why outsource your fax service?

The advantages of outsourcing fax technologies enable business customers to keep their focus on running their business, not managing their fax service.

As an outsourced solution, iFax.us helps companies manage the operations of fax machines, servers, and routers. This reduces a customer’s further expenditures on equipment and other technologies – iFax.us will ensure customers receive the latest technologies available.

By utilizing iFax.us Fax Services, a customer’s fax capacity issues are virtually eliminated which means customers never receive a busy signal and faxes are delivered on time to the appropriate parties. In addition, businesses can program iFax.us to receive and deliver fax documents based upon various preferences such as timing, appearance and recipient. This quickens the cycle time for processing documents which can enable your company to respond to inquiries faster.

HOSTED FAX SOLUTION

PREMISE FAX SOLUTION

A hosted solution strategically locates all (or most) core hardware and software components in the network (or in a data facility).

A premises based solution requires core equipment to be housed at the customer's facility.

A hosted solution allows the service provider to house mission critical components at remote locations for disaster recovery purposes.

A premises based solution often requires the customer to house the technology at the same location as other business functions.

A hosted solution is typically already built (tested, proven, etc.) in the service provider's network and can thus be deployed quickly (particularly if the service provider offers implementation expertise).

A premises based solution often requires the customer to house the technology at the same location as other business functions.

A hosted solution is architected to leverage the network to deliver service to the end-user regardless of location.

a premises based solution often places geographic limitations on the end user.

A hosted solution requires the service provider to own the technology.

A premises based solution requires a custom deployment that can take weeks (or months) and may introduce unexpected challenges and costs.

A premises based solution requires the customer to handle the obsolescence risks associated with technology ownership.

A hosted solution allows the service provider to spread the cost of redundancy over a broader range of customers.

A premises based solution requires the customer to directly absorb all costs associated with fault tolerance and redundancy.

A hosted solution aggregates technology into a "platform", thus leaving the burden of integration to the service provider.

a premises based solution requires the customer to build a customized infrastructure by working with multiple vendors, incurring systems integration costs, etc.

A hosted solution engages the service provider in a partnership by providing ongoing service and creating the opportunity to sell complementary services (single vendor, better rates, etc.

A premises based solution is typically a transactional sale with minimal post-sales involvement.

A hosted solution allows all maintenance and support to be handled centrally by the service provider's specialized personnel.

A premises based solution requires the customer to maintain a technology staff to perform the upkeep.

A hosted solution can support unique pricing models and term commitments such as "per unit/per month."

A premises based solution often requires an outright purchase of hardware and software based on an initial capital investment, followed by annual maintenance, implementation costs, etc.

A hosted solution allows a company to scale up, scale down, or potentially terminate the service as business conditions dictate.

a premises based solution requires the customer to purchase outright the amount of hardware and software necessary to meet peak volume conditions.