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Financial Applications
Loan Application Processing
A financial institution needs to receive auto loan requests from dealerships. In this case, iFax.us fax service receives the fax on behalf of our customer and routes it to the customer according the pre-established routing criteria. The fax arrives at the correct department within the customer’s environment, and processes the request. A response is then sent back, via fax, to the auto dealership where the customer is waiting to learn if they can buy a car today.
Similar workflows are applicable to home and business loan applications. These can be received by iFax.us fax service and routed based upon the Toll Free number called – one number is assigned for auto loans, another for home loans, etc. Further, since loan regulations and procedures are often state specific, the originating area code can be used to route the fax to state or regional specialists.
Rate/Point Information Dissemination
A financial institution needs to send time sensitive information, such as loan/mortgage rate/point specifics to a number of agents. The institution may incur monetary consequences if the information is not received in a timely manner. iFax.us fax service can accept a single document with multiple addresses, or addressed to a pre-stored list. Hundreds of fax ports will effect near simultaneous delivery attempts. The customer can specify a short delivery window so that they are rapidly aware of problematic addresses and can take other means or alternate routes to get the information to the correspondent. iFax.us delivery notices can be used to confirm that the information was delivered in a timely manner.
Financial Institution Enterprise-wide off-net faxing
A financial institution, especially a large geographically dispersed one, may have a number of different departments or workgroups with a need to send a variety of faxes from personnel desktop PCs. Typically, each department may have invested in a local fax server application which has to be maintained and expanded – including associated telephone lines – as the fax volumes increase. Typically, the institution’s desktops have access to a corporate-wide WAN. iFax.us Enterprise Fax customer-premise hardware and software can be installed at one or two key customer sites. iFax.us provides installation and maintenance. iFax.us fax service bill codes can be used to segregate service charges and charge back to the user departments. A dual installation provides a degree of disaster recovery if one site is out-of-service.
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